How to Replace the Battery on a Sony WF-1000XM4 (Update)
With all the issues of battery drain and the new 1.6.1 firmware possibly decreasing battery life, here is a guide how to replace the battery in your WF-1000XM4. The video can be found here for those interested, I will also embed it at the end. Thanks to Yen Albert for the great video.
As with any home repair, replace your battery at your own risk. If Sony has denied you a warranty repair or they are not willing to admit there is an issue with your unit and will not replace your battery, this guide will go step by step helping you replace your batteries.
Step 1
Using a heatgun, I believe Yen said 90 degrees in the comments on the video, warm the earbuds about 7-8 seconds around the seam. This should heat up the adhesive that is on the seam, making it easier to separate the 2 halves. If you do not have a heatgun, you can try using a hairdryer, but be careful.
Step 2
Next, slowly and carefully using a spudger, open up the earbuds. Ideally a plastic one as not to damage the earbuds, but a metal one (like in the video) will be fine. Work the spudger around the entire seam to separate the 2 halves.
Step 3
Be careful when separating the 2 halves since there is a ribbon cable (1) connecting the 2 pieces, and there is a board to board PCB (2) connected to one side as well. You do not want to rip this cable.
Step 4
Using a spudger again, slowly lift the small PCB which is attached to the other side. This contains the board to board connector. Once it is disconnected, separate the 2 halves.
Step 5
Next, you will need to lift a small latch that anchors the feedback MEMS ribbon cable. Once you have successfully lifted this black piece to the up position (see small close up photo), you can gently remove the ribbon cable from the connector. Plastic tweezers would be the best tool here. Swing the cable out of the way.
Step 6
To separate the battery PCB attached to the negative pole, Yen used a couple of drops of Falcon 530 Electronic contact cleaner between the battery and PCB. You can try to heat up the PCB again with a hair dryer/heatgun or perhaps use some high percentage Isopropyl alchohol, but use a dropper as to minimize the amount used. This should help release the adhesive a bit.
Step 7
Using something thin, wedge it between the battery and PCB and begin to separate the adhesive tape from the battery. Be careful, since on the PCB is the battery contact and you do not want to damage this. So do not use too much force and slowly move down the adhesive tape.
Step 8
The next problem is removing the battery. The main issue is that it is also held down by adhesive at the bottom as well, so heating it up with a hair dryer should help soften the adhesive. After it is warmed up, slowly lift the battery up, use gentle force (see video), but not too much.
Step 9
Replace the battery.
Yen used a Varta CP1254 A3 which has a lower capacity and voltage than the Zenipower Z55H. There is an Aliexpress listing for a Z55H battery HERE, but I am not sure how legit it is. It looks real in the photos, so if anyone wants to order the batteries, check the link. If you order them, check the delivery date as they could take a while to get delivered.
UPDATE
I have spoken to the seller on Aliexpress, see link above, and they claim they are the manufacturer of the battery, meaning ZeniPower.
Step 10
Re-attach the PCB with the contact to the battery. Gently press it in place, make sure it stays in place.
Step 11
Next, insert the small ribbon cable from step 5 back into the connector, and close the small black piece down to hold the cable in place. See the small photo to see how far it should go.
Step 12
Reconnect the small PCB with the board to board connector so the 2 halves are now back together. The connectors should just click into each other.
Step 13
Before closing the earbud up, take your case and stick the earbud into it to recharge (great tip from Yen in the video). If the LED lights up, it works and charges correctly. If the LED starts to flash, you did something wrong, check to make sure the battery has full contact and all connections are connected.
Step 14
Finally, you can glue up the seam and close the earbud halves together. Yen used T-9000 Glue, which is clear acrylic adhesive. You can find this on Amazon, but also check for E6000, B6000 or B7000 glues in your local arts and crafts stores. Perhaps some jewelers repair stores will also have this. These glues are special glues that dry clear and are still flexible yet hold solidly well. Be careful when applying the glue, too much will could cause it to squeeze out from the seam.
Please DO NOT use regular superglue
To replace the other side, just repeat the procedure. Anyways, that should be the entire guide, thanks to Yen Albert for a fantastic video. Make sure to check out his video (see below), drop him a like and follow, he has a lot of battery replacement videos of all kind. Leave any questions below here, or better yet, on Yen's video in the comments.
Please share this in post or the video in any forums or threads discussing WF-1000XM4 battery replacement and drain issues.
Where to get replacement battery?
ReplyDeletesee step 9.
Deletesad can't buy the battery on aliexpress as the seller can't ship to Philippines
ReplyDeleteI have received Z55H via Shopee to Philippines. 1200php for 2 batteries
Deletedid you replace the battery on your own or have someone do it (service center). Thanks
Deletedid you manage to do the replacement on your own or service center does it? thanks.
DeleteI bought vartacp1524 (950 2pcs)& zenipower z55H (1000pesos) on Lazada. Plus the adhesives. All did the job. I used z55h ,which is supposed to be the orig batt.
ReplyDeleteNow it last 5-6hrs. 3-4hrs anc on.
I think updating firmware cause this batt drain issues. Also warranty cannot be honored. Nextime I'll switch to Bose.
Nice
ReplyDeleteThanks for the guide. managed to change the batteries on mine. did a little damage trying to pry open. The hairdryer wasnt enough. Getting a bowl of boiling water and putting a headphone inside a ziplock bag into it and leaving it for 60-90 seconds worked though it still took a bit of effort to pop through the glue.
ReplyDeleteThanks for this, bought the batteries on Lazada for the Philippines. Other than getting the earphones open, very easy. But getting them to open took 10-20min each. Many scratch marks but I don’t plan to sell them so I don’t care. Thanks again.
ReplyDeleteAfter replacing battery, I tried to discharge them, but they are always 100%. After almost 6 hours they are still 100%. It says fully charged. And when I put them to charger case light is green. After 6.5 hours they disnarge and when I put them to case for charging light is green. What is wrong?
ReplyDeletehave you tried resetting the headset to factory settings?
DeleteThis is not a job for someone who doesn't work on this type of thing regularly. I ruined both earbuds. I also cut my thumb trying to get the two halves apart. I should have known better than to try this. Fortunately, I have another pair of these earbuds. And now I also have two brand new batteries that I have absolutely no use for whatsoever.
Deleteyes it is not easy for users who never have taken anything apart, especially if you lack the right tools. You can sell the batteries on ebay or go to the sony headphones reddit thread and ask if anyone wishes to purchase the batteries.
Deletehttps://www.reddit.com/r/SonyHeadphones/comments/x7mx2n/wf1000xm4_severe_battery_issues/
My take on this, bought a kit of ali, shit tools but it came with good batteries and T8000 glue, super hard to get in, i tried everything and resorted to a very sharp knife, with the blade i just pressed on the seam until i saw it went a bit in, used my fingernails and cracked them both open, on the " latch " connector this guy is right do not use metals.. i broke one :) still works though but don't know on the long run, on the other one i realized you can just remove the battery without touching that connector, carefully but it can be done. pay close attention to the charging pins they are most likely flat, pry them up with a tool.. that's kind of it, used the t8000 to lock them back up and the battery levels are normal .. god speed to all you tinkerers out there and thank you for the tutorial!
ReplyDeleteMy take on this, bought a kit of ali, shit tools but it came with good Z55 batteries and T8000 glue, super hard to get in, i tried everything and resorted to a very sharp knife, with the blade i just pressed on the seam until i saw it went a bit in, used my fingernails and cracked them both open, on the " latch " connector this guy is right do not use metals.. i broke one :) still works though but don't know on the long run, on the other one i realized you can just remove the battery without touching that connector, carefully but it can be done. Pay close attention to the charging pins they are most likely flat, pry them up with a tool.. that's kind of it.. used the t8000 to lock them back up and the battery levels are normal .. god speed to all you tinkerers out there and thank you for the tutorial!
ReplyDeleteExcellent article indeed. One trick though. I used contact cleaner to soften the glue which glues battery and PCB on battery. It soften the glue quite efectively and certainly do not harm electronics. Spread contact cleaner and then start to untie the parts gently. Then spread more contact cleaner and repeat the procodure until the parts are separated.
ReplyDeleteI think isopropyl alcohol could also be used to soften the glue holding the battery for those without the contact cleaner. unless that is what the cleaner is.
DeleteThank you for this article! I am not too knowledgeable on these kind of repairs but I was able to successfully replace the battery on the right earbud. I will try to do so with the left one once I am able to fully drain its battery (it is definitely damaged but he battery on the left one seems to be on better condition!). I tried with a hairdryer and it took a lot of patience and care but I did it, though I did not wanted to overheat and damage the internals while trying step 1. It took me 4 minutes but I was able to open the thing with slow movements and a razor blade. I bought a "repair kit" on Amazon that included a razor blade, plastic tweezers, E8000 glue and two Zenipower Z55H batteries. I will put them to the test to see if they last, not sure if they are original or not but so far the right one is excellent, it has lasted at its 50% it came precharged as my left earplug original damaged battery dropped from 60% to 40% in less than 20 minutes. So yep, I am very happy and I hope I can repeat this procedure with the left one. Thank you again!
ReplyDelete